Frequently Asked Questions

Surf & Sand Laguna Beach is settled on the Laguna coastline, just south of Newport Beach. The Resort is an approximately 1-hour drive from LAX and an approximately 20-minute drive from Orange County’s John Wayne Airport.

Directions from LAX and John Wayne Airport
1. Follow the signs exiting the airport that lead to the 405 Freeway South.
2. Stay on Interstate 405 until you reach the 133 (Laguna Canyon Hwy) toward Laguna Beach.
3. The Hwy ends at Highway 1 (PCH), then take a left (south). Surf & Sand Laguna Beach is 1 mile south on the ocean side of the highway.

Directions from San Diego
1. Take 5 North toward Los Angeles.
2. Take the “Beach Cities” Exit and head north on “Beach Cities” Highway 1 North.
3. Head north approximately 10 miles. Surf & Sand Laguna Beach is located on the ocean side of the highway.

John Wayne airport is a short 20-minute drive from Newport Coast. Los Angeles International Airport (LAX), and San Diego Airport (SAN) are approximately an hour away from the resort.

The gateway to Southern California and the closest airport to Laguna Beach is John Wayne Airport, Orange County (SNA). It is conveniently located 16 miles from the resort. Travel in style with rates starting at $210 + gratuity one way. Travel time is approximately 30-45 minutes. Concierge team will be delighted to set up private transportation to or from the airport.

Please contact the concierge team at ssconcierge@jcresorts.com or 844.489.3652 for inquiries.

Check-in at Surf & Sand Laguna Beach is 4 p.m. The room is yours until 11:00 a.m. on your day of departure. If you wish to check-out later than 11:00 a.m., please contact the front desk on the day of your depature.

We would love to accommodate your travel needs. You may request early check-in at the time of booking. Please note we cannot guarantee until the day of check-in if the room will be available before 4 p.m. To request late check-out, please call the front desk on the day of your departure (additional fees may apply).

Yes. A limited number of day passes are available through our partner, ResortPass. Availability and booking details can be found here.

We allow 2 dogs per room, each 40lbs. and under, at Surf & Sand Resort Laguna Beach. There is a non-refundable deep-cleaning fee of $250 per stay. Click here to learn about our Pet Program.

A $65 daily resort fee is applied to each hotel reservation and includes amenities and services designed to enhance your experience at Surf & Sand Laguna Beach. 

Resort fee inclusions at Surf & Sand Laguna Beach include:

• Welcome gift
• Access to Resort's heated pool & hot tub
• Fitness center access (with Peloton equipment & Smart Mirror)
• Fitness / yoga classes
• Beach access with chair, umbrella, and towels
• Nightly turndown service
• Wi-Fi / high-speed premium internet
• Infused water and sunscreen at the pool and beach
• Welcome beverage at check-in
• In-Room Nespresso coffee, premium tea, and bottled water
• Personalized concierge business service
• Digital newspapers & magazines through Press Reader
• Bottled water with valet service
• In-Room safe
• Surfboard storage

Our valet parking service will take care of your vehicle and has a $75 overnight fee. 

Day parking is $40 and restaurant validation $15.

Rooms and suites are non-smoking. If there is evidence of the smoking of any substance in your non-smoking accommodation, you will incur a fee of $500 for standard rooms. Please note that e-cigs, vapors, hookahs, marijuana, etc. fall under our non-smoking policy.

The Laguna Beach City Council approved a ban on smoking and vaping in all public spaces that began on June 23, 2017. The ordinance bans smoking throughout the city. A fine of $500 will be given for any violation. The city already prohibits smoking at beaches and parks. For more information, please visit https://www.lagunabeachcity.net/live-here/smoke-free-public-places

Room service is available:
Daily, Breakfast 7-11 am
Daily, Lunch and Dinner Sun-Thu 11:30 am – 8 pm; Fri-Sat 11:30 am – 9 pm

For a full guide of Laguna Beach restaurants, please click here.

Currently—and until further notice—we ask for 72-hour notice of cancellation for full refund or rebooking for all individual reservations.

Six rooms or more are required for a group block. Request to speak with Sales/Catering for booking information. Call us at 844-489-3650 or email us at Surfsales@jcresorts.com.

We normally offer live music on weekends at Bella Vista Terrace. Hours and availability may vary depending on the season.

We offer laundry and dry-cleaning services. Please contact guest services for details.

Professional photography and videography is not permitted without prior written approval. Additional fees may be required. All wedding-related photography is exclusive to guests who have booked their celebration through our Sales & Events team.

We suggest checking visitlagunabeach.com/trolley for schedule availability and changes.

Booking is easy — reserve online through our spa booking portal, call (949) 376-2772, or email aquaterraspa@jcresorts.com. Weekend slots and our ocean-view couple's room book up fastest, so if you have a date in mind, it's worth locking it in early

We're open daily from 8:30 a.m. to 5:00 p.m. Hours can shift seasonally, so we always recommend confirming your exact appointment window when you book.

Plan to arrive 30 minutes ahead of your scheduled time. That gives you a few minutes to check in, change, and ease into the experience before your treatment begins. Arriving late simply means less time in treatment, since sessions still end at the original scheduled time.

We hold all appointments with a credit card and ask for at least 24 hours' notice if your plans change. Same-day cancellations or rescheduling aren't possible, and no-shows or late cancellations are charged the full price of the scheduled service.

Aquaterra Spa welcomes both resort guests and outside visitors by appointment — you don't need to be staying overnight to book a treatment. Just give us a call to check availability for your preferred date and time.

You'll find us at Surf & Sand Laguna Beach, 1555 S Coast Hwy, Laguna Beach, CA 92651 — about 20 to 30 minutes from John Wayne Airport and roughly an hour from LAX, right along the scenic stretch of Pacific Coast Highway.

Beach and pool access comes standard with an overnight stay through the resort fee, and a limited number of day passes for non-hotel guests are available through our partner, ResortPass.

Yes. Valet parking runs $75 overnight, day parking is $40, and spa/restaurant validation brings that down to $15 — just mention your spa appointment at check-in.

It does — our couple's treatment room looks straight out over the Pacific, and the entire spa sits inside Surf & Sand, directly on the Laguna Beach coastline.

Give our spa specialists a call before your visit so we can take it into account and tailor your treatment safely — the more we know ahead of time, the better we can take care of you.

Outside food and drink are not permitted inside the spa treatment building, and that includes alcohol — this policy is enforced consistently to keep the space calm and consistent for every guest.

We ask guests to keep phones off or silenced in treatment areas and shared lounges, so everyone can fully unwind without interruption.

Whatever makes you comfortable. Most guests forgo clothing during treatments, but you're always welcome to keep some on — either way, you'll be carefully draped throughout, with only the area being treated exposed at any time.

We'd recommend leaving valuables at home or in your guestroom safe instead. Jewelry can get in the way of treatment techniques, and you'll likely be asked to remove it before your service starts.

Guests who do not arrive for their scheduled appointment or cancel within 24 hours of the appointment time will be charged the full value of the reserved service.

Yes, every appointment is guaranteed with a credit card at the time of booking.

Guests must be 16 or older to receive spa treatments.

Many of our treatments can be adapted for expectant guests. Please give our spa team a call before booking so we can recommend the right service and any precautions for your stage of pregnancy.

A 20% service charge is automatically added to every treatment and shared among the team who cared for you, so there's no need to calculate a separate tip unless you'd like to recognize exceptional service.

Just let us know your preference when you book and we'll do our best to accommodate it, based on availability.

Our menu spans four categories — massage, body treatments, organic skin care, and wellness programs including yoga — delivered across eight private treatment rooms plus a dedicated ocean-view couple's suite. Whether you're after deep tissue work, a facial, or a full coastal reset, there's a treatment built around it.

Yes, our ocean-view couple's treatment room is one of the most requested spaces at the spa, especially for anniversaries, honeymoons, and special occasion stays in Laguna Beach.

No — it is a standalone wellness membership focused entirely on spa and fitness access at Surf & Sand. It's separate from any hotel loyalty program, and you don't need to be a registered hotel guest to use it.

Guest privileges vary by membership tier. Please ask our spa team when you sign up, or check with them anytime to confirm what's included with your current plan.

Membership pricing and tier options are best discussed directly with our spa team, since benefits can be tailored to how often you plan to visit. Call (949) 376-2772 and we'll walk you through current options.

Reach out to our spa team at (949) 376-2772 or aquaterraspa@jcresorts.com to get started. We'll talk through your routine and recommend the membership that fits best.

Yes. Aquaterra Spa Membership is built for guests who want spa and fitness access as part of their everyday routine, not just a one-time visit — think unlimited access to our coastal-inspired fitness center, preferred treatment pricing, and a rotating set of monthly perks.

Members enjoy a 60-minute signature service each month — your choice of a Customized Aromatherapy Massage or Ageless Glow Facial — along with a monthly Recovery Lounge session, unlimited fitness center access, member-only pricing across the spa menu, and an invitation to our members-only annual soirée.