COVID Policies Update — Please Read

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COVID Policies Update — Please Read

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Travel Information: COVID-19 Update

Updated: July 23, 2020

 

 

 

We are pleased to announce that Surf & Sand Resort in Laguna Beach is open and has earned The California Hotel and Lodging Association Clean + Safe Certification, a safety seal of approval provided to hotels that complete a rigorous checklist of protocols for guests, employees and cleaning procedures. The certification provides strict safety guidelines for hotels.

 

Here are more details about the resort services currently available, as well as the safety and well-being measures in place.

Dining
Due to guidelines issued by the state of CA the following is in effect as of July 1, 2020:

Splashes Bar is closed until further notice.

Pacific Perk and the adjacent retail boutique are open.

Hours
Pacific Perk – 6:30 a.m. – 5 p.m., daily
Gift Shop – 9 a.m. – 5 p.m., daily

We want you to dine with confidence, knowing all proper precautions have been followed. Here is more information regarding our health and safety measures:

Pool & Beach
Our pool, which overlooks the beach, is open to enjoy at a limited capacity to ensure social distancing guidelines are observed by guests. Please note, holding lounge chairs for later use is not permitted.

Laguna Beach is reopened with social distancing. For any potential updates on beach access, we encourage you to visit the Laguna Beach website here.

Spa (as of July 23)
Aquaterra Spa is open offering private outdoor massage services to our guests.*   Please call (844) 489-3656 for more information. The fitness center will also remain closed until further notice.
*Appointments are limited. Services are provided on the spa’s outdoor patios. Body treatments, facials and nail services are not offered at this time.

Other Facilities
Additional details on available services and operational schedules can be found here.

Reserve Your Stay
We can’t wait to welcome you back to Surf & Sand Resort.
To reserve your next stay, please call (855) 297-8129.

For weddings and group reservations, please contact (844) 489-3650 or email us at Surfweddings@jcresorts.com or Surfsales@jcresorts.com


YOUR SAFETY AND WELLBEING IS OUR PRIORITY
We have always taken great pride in delivering the highest standards in cleanliness and hygiene. We’ve supplemented those practices with a comprehensive system of enhanced health and safety protocols based on the guidelines set forth by the Centers for Disease Control, the California Department of Public Health and the California Hotel & Lodging Association. We have also implemented the American Hotel & Lodging Association’s Stay Safe industry-wide initiative, developed under the guidance of an Advisory Council, comprised of industry leaders representing all segments of the hotel industry, and in conjunction with public health experts to advance best practices for protecting-against the coronavirus. Our rigorous, ongoing training program ensures a clean, safe and healthy environment throughout the resort for our valued guests and employees.

As government and health officials release new guidelines on hygienic and social distancing practices, we will adapt our own protocols with an abundance of caution for the safety of both our guests and our employees. The following outlines the precautionary measures currently in effect at the resort to protect against COVID-19. Each department has its own detailed set of procedures, which are based on expert guidance from leaders in sanitization and safety.

Throughout the Resort

Arrivals and Check-Outs

Food Services

Spa Services – temporarily closed until further notice.

Rooms

Employees

Guests

Pets

Groups Events

In addition to our health and safety measures throughout the resort, we have specific guidelines in place for group meetings and events:

 

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